Greenberg ‘surprised’ it in was included in a recent survey
When Microsoft issued a recent customer survey inviting our thoughts on a digital trade-in deal, we responded by getting pretty bloody excited about it.
Turns out our excitement was a tad premature. Responding to comments onTwitter, Head of Xbox Games Marketing Aaron Greenberg admitted surprised that it had even been asked in the survey, adding the company was nowhere near “actively planning” such a service.

@Colin_SebastianWe are not actively planning such a thing. Always asking questions to understand the needs of our fans. No need to worry
— Aaron Greenberg (@aarongreenberg)Jun 12, 2025

@michaelpachterYeah we are not actively planning such a thing, surprised it was even asked in a survey. Not fire being played with 🙂
Of course, surveys sometimesdolead to changes –just looks at Sony’s efforts to introduce Offline status and friend online notifications following recent user feedback. LOL.

Xbox 10% digital trade-in survey was just “exploratory” – Microsoft[VG24/7]






