The wait is over as the launch of the highly anticipated sequel,Path of Exile 2, is here. However, players are receiving ‘An unexpected disconnection occurred’ error when trying to log in to the game servers. Here’s what the unexpected disconnection occurred message means and how to fix it.
What does ‘An unexpected disconnection occured’ mean?
Update 3:41 PM EST –According to GGGa configuration problem due to the last-minute changes has led to them having to take down and restart the servers, so the error will return.
Update 3:34 PM EST –Servers appear to be coming online as players are reporting getting placed into queue. If you’re not able to get into queue, try restarting your game client.
Update 3:15 PM EST –Path of Exile 2Game DirectorJonathan Rogers has indicated that the launch is ‘Relatively Imminent.’
Update 3:01 PM EST –According to GGG, they’ve found a last minute crash and have fixed it as well and it is currently being deployed but launch has been delayed just a little longer.
This general error means that something interrupted the connection between yourPath of Exile 2client and the online game servers. BecausePath of Exile 2is a persistent online game, you need to be connected to the servers to log in and play.
As of 2:30 PM EST, thePath of Exile 2game servers have not yet been brought online, which is why would will receive the ‘An unexpected disconnection occured’ error when trying to login. According to Grinding Gear Games, the servers should be online and running within the next half hour, so by 3:00 PM EST.
We’ve deployed the new database configuration and are working on getting everything back up and running. Our current time estimates should have access opening within the next half hour. Thanks again for your support, we’ll continue to provide updates as they come.
How to fix the unexpected disconnect bug
At the moment, all you’re able to do is wait until thePath of Exile 2servers are brought online, as the launch has been slightly delayed. According to developer Grinding Gear Games, they are deploying some last-minute improvements to the game database to handle the over one million players that have already purchased access to the ARPG.
Even though it may be tempting to keep spamming the login button, that won’t actually improve your chances of connecting as the servers are simply offline at the moment and therefore there is no way to connect to them. However, this can be seen as a good thing, that the current issue isn’t due to the servers being overwhelmed, but rather that they are just offline at the moment.
We’re still working on deploying the database improvements and will keep you updated as soon as we know more. The moment we can provide a precise timeline we will. Thank you very much for your patience.
In the event you’re still getting this error after the servers are brought online, it more than likely means you’re having a connection issue. Here are some general tips to fix unexpected disconnection issues with online games:
It’s also recommended that you completely restart your game client that way you’ll force download any updates but also start a fresh brand new connection toPath of Exile 2.
